Easter Bank Holiday: Changes to Cesspit Collection Schedules

Guernsey Water is advising cesspit customers of temporary changes to collection schedules over the four-day Easter Bank Holiday weekend.

To maintain service continuity, some collections will be rescheduled automatically. Customers do not need to take any action.

What customers need to know:

• Collections originally scheduled for Good Friday will be brought forward to Wednesday or Thursday, or moved to Saturday.

• Emergency collections only will take place on Good Friday.

• There are no planned changes for Easter Monday, and collections will take place as normal.

The cesspit service is currently in a strong position, helped by the unusually dry conditions experienced in March, with rainfall at around one third of the average for this time of year. Customers who noticed their cesspit filling unusually quickly during February’s heavy rainfall are encouraged to contact a drainage contractor for advice, as this may indicate that repairs are required.

Guernsey Water Customer Services Manager Tania Sargent said:

“We’re giving customers a few days notice that their scheduled collection will change because of the Bank Holiday. The MyCesspit Portal is the quickest way for customers to check their updated collection date and avoid any uncertainty.

“By keeping cesspits properly sealed and using the portal to stay informed, customers can help ensure capacity is available for those who need it most, and avoid additional costs themselves.”

Further information is available via the free MyCesspit Portal - https://mycesspit.water.gg/Identity/Account/TradeLogin