Information on this page
Charges
Water Charge £1.49
(per m3 - cubic metre - 1000 litres)
Quarterly Standing Charge - Water £20.33
(15mm meter) - This is the size of a typical domestic meter
Wastewater Charge £2.96
(90% of water usage)
Quarterly Standing Charge - Wastewater £34.89
To learn more about the Wastewater Charge:
Water Charge £0.42
(per unit of TRP)
Quarterly Standing Charge - Water £20.33
Wastewater Charge £0.77
(per unit of TRP)
Quarterly Standing Charge - Wastewater £34.89
Water supplies which include the following uses must be metered:
Unattended garden hoses, garden sprinklers or automatic irrigation
The filling or topping up of swimming pools, spa pools or Jacuzzis
Substantial building or construction works
Any commercial use
It is the customer's duty to inform Guernsey Water of any use of water for the purposes listed above
Customers with no wastewater facility
Customers with no drainage connection, either direct to the sewer or via cesspit are able to apply for a wastewater exemption. Applications can be made in writing to The Customer Experience Team, PO Box 30, Brickfield House, St Andrew, GY1 3AS. Or via email to customer.service@water.gg
New Water Services
New services are installed by Guernsey Water and connected onto the existing water main in the road. Once installed, this service is then connected onto the pipework on your property boundary. Pipework on your property must be laid ahead of the new service installation by yourself, or by a private contractor on your behalf. The cost of a new service is £3,000.00.
Cesspit Charges
Subsidised single load rate £10.89
Standard single load rate £32.69
Emergency 8am-5pm Monday to Friday £49
Plus appropriate load fee for quantity of loads collected
Emergency out of hours £117
Plus appropriate load fee for quantity of loads collected
No access £32.69
Such as a parked car, blocked drive, loose dog
Attended not required £32.69
Quarter load of less collected
Water: Supply mains & service information No cost
Water: Supply mains & service information requiring a site visit £244.78
GPS & Surveys £367.19
Foul/Surface water: Supply connection & discharge information No cost
Foul/Surface water: Supply connection & discharge information requiring a site visit £247.00
Cesspit information No cost
(whether a property has a cesspit or not, and current emptying history)
Resolving meter mix-ups £62.60/hr
(in the event that the property naming/numbering is altered post-connection without written notification to Guernsey Water)
Water reconnection (during working hours) £63.89
(8:30am - 4:30pm)
Water reconnection (outside of working hours) £127.77
Flow & pressure test (during working hours) £62.60
(8:30am - 4:30pm)
Flow & pressure test (outside of working hours) £125.20
High usage investigations/loss of water Over 30 minutes, £93.90
(No cost if less than 30 minutes)
Advice on drainage & surface water issues & designs £62.60/hr
(Minimum charge of £124.72)
Producing previous invoices More than 12 months worth £45.84
(No cost if less than 12 months-worth)
Meter Size Charges
|
1. Size of meter |
2. Quarterly charge |
|
15 mm (½") 20 mm (¾") 25 mm (1") 40 mm (1½") 50 mm (2") 75 mm (3") 100 mm (4") |
£20.33 £40.66 £47.31 £55.88 £60.33 £64.46 £72.99 |
Please note that all requests for the above services must be made either in writing to Guernsey Water, or by email to customer.service@water.gg
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