Customers understand, trust and value the quality of all our services and find them affordable.
Our 7 Outcomes
In accordance with our Business Plan 2016 - 25, entitled 'Running Water', we have developed six outcomes, which are shown below.
The quality, sustainability and availability of our water make it the drinking water of choice.
Customers are protected from flooding and wastewater is returned safely to the environment.
Water quality is protected from source-to-sea and our environmental impact is carefully managed.
Our water and wastewater systems are adapted to climate change and have sufficient capacity to meet the future needs of our island.
Our operations and services are efficient, investment in our assets is affordable and an appropriate return on investment is available to the States of Guernsey.
Guernsey Water is a great place to work, where people perform to their full potential and are proud of their contribution to our island community.
To read more about our vision and plans for the future you can view our business plan by clicking on the link below.