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Comments, Compliments and Complaints
We aim to provide the best possible service at all times, but recognise that there is always room to improve and evolve. Customer feedback helps us to improve our services and ensure we are able to continue to best meet our customers needs.
If you have any feedback regarding your experiences with Guernsey Water; your compliments, comments or complaints are welcome. We recognise that, like any business, we can fall short occasionally, and your feedback could help us to improve the way we work in future.
Guidance on submitting your complaints, comments and compliments as well as a feedback form, can all be found on the States of Guernsey's dedicated page, which can be accessed below.