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Business Plan

Guernsey Water has launched its 10 year business plan setting out the key outcomes it hopes to achieve for water and wastewater services by 2025.

St Saviours reservoir from above

The business plan focuses on Guernsey Water's vision: 'Customers always value the quality of our drinking water and the safe return of our wastewater to the environment'.

You can download a copy of our business plan and customer summary by clicking on the buttons below.

pdf icon Business Plan [2Mb]

pdf icon Customer Summary [1Mb]

The three key themes of the business plan are:

  • Strategy
  • Service
  • Efficiency 

The new plan plans to deliver six outcomes in the next 10 years:

  • Being valued by customers
  • Water that is safe and good to drink
  • Effective drainage for the island
  • Help protect our environment
  • Sufficient and resilient water and wastewater systems
  • Firm financial foundations for Guernsey Water

Source to sea infographic

Hard copies of the customer summary can also be collected from Brickfield House, St Andrews.


Responsibility to our customers and the environment

View Our 7 Outcomes
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