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His Excellency the Lieutenant-Governor, Vice Admiral Sir Ian Corder and Lady Corder visit Guernsey Water
His Excellency the Lieutenant-Governor, Vice Admiral Sir Ian Corder and Lady Corder visited Guernsey Water on Wednesday (23 November) to meet staff, learn about the utility's key operations and its planned 10-year capital investment programme.
The tour began at Brickfield House hosted by Guernsey Water's general manager, Stephen Langlois where His Excellency and Lady Corder were introduced to staff and briefed by members of the senior management team about frontline operations and what goes on behind the scenes in Guernsey's Water's source-to-sea business.
The visitors also heard details of the 10-year £55m capital investment programme that is a part of Guernsey Water's business plan and were taken through a number of active projects.
His Excellency and Lady Corder visited Guernsey Water's 24-hour control room which monitors all Guernsey Water operations, monitoring alarms, responding to issues and using sophisticated technology to operate the utility's infrastructure remotely. Here Guernsey Water can control the collection of raw water and supply of drinking water from the water treatment works as well as turning pumps on and off where necessary.
The control room has recently undergone a major upgrade of its wastewater control system (known as SCADA), which helps monitor and manage flows within the sewerage network to reduce the risk of flooding around the island and respond more quickly to operational problems.
Guernsey's Lieutenant-Governor commented: "It was fascinating to learn how Guernsey Water meets the twin challenges of delivering an uninterrupted supply of drinking water across the island, while also managing Guernsey's waste water."
His Excellency added: "We enjoyed meeting many members of the team and what came across clearly was a strong and shared will to give islanders the best possible service today, while also planning to meet the demands and opportunities of the future. It's a process that never ends."
The tour finished at the Kings Mills Water Treatment Works where they were shown the part this facility plays in providing resilient water supplies - up to 10 megalitres a day to many of Guernsey Water's 25,000 customers.
Mr Langlois said: "It was both an honour and a pleasure to welcome Sir Ian and Lady Corder to Guernsey Water. Their visit gave us the opportunity to show the passion we have for the provision of effective drainage and drinking water that is safe and good to drink; both vital services for our island. They also got to see how we are improving these services and the experiences our customers have when we are in contact with them."